:root{--lc-primary: #FE5000;--lc-primary-light: #FF6B35;--lc-primary-dark: #E04800;--lc-chat-blue: #1A66FF;--lc-agent-pink: #D966B5;--lc-shell-bg: #F5F5F5;--lc-text-dark: #1F2937;--lc-text-medium: #6B7280;--lc-text-light: #9CA3AF;--lc-bg-light: #F3F4F6;--lc-bg-white: #FFFFFF;--lc-border: #E5E7EB;--lc-success: #10B981;--lc-shadow: 0 4px 20px rgba(0, 0, 0, .12);--lc-shadow-lg: 0 12px 40px rgba(0, 0, 0, .16);--lc-radius: 16px;--lc-radius-lg: 24px;--lc-font-size: 14px;--lc-font-size-message: 14px;--lc-font-size-header: 16px;--lc-offset-x: 24px;--lc-offset-y: 24px;--lc-launcher-size: 60px;--lc-window-width: 400px;--lc-window-height: 600px;--lc-window-bottom: 100px;--lc-font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--lc-agent-card-offset: 124px}#lc-contact-button{position:fixed;bottom:var(--lc-offset-y, 24px);right:var(--lc-offset-x, 24px);width:var(--lc-launcher-size, 60px);height:var(--lc-launcher-size, 60px);background:linear-gradient(135deg,var(--lc-primary, #FE5000) 0%,var(--lc-primary-light, #FF6B35) 100%)!important;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 4px 16px #fe500066;z-index:999999;transition:all .3s cubic-bezier(.4,0,.2,1);border:none!important;padding:0!important;color:#fff!important;box-sizing:border-box!important;line-height:1!important;font-size:0!important}#lc-contact-button:hover{transform:scale(1.1);box-shadow:0 6px 24px #fe500080}#lc-contact-button:active{transform:scale(.95)}#lc-contact-button.lc-has-chat{background:linear-gradient(135deg,#10b981,#34d399)}#lc-contact-button.lc-has-launcher-image{background:#fff;box-shadow:0 4px 16px #0000002e;padding:0;overflow:hidden}#lc-contact-button.lc-has-launcher-image:hover{box-shadow:0 6px 24px #00000038}#lc-contact-button .lc-launcher-image{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block}#lc-contact-button.lc-has-new-messages:after{content:none}#lc-contact-button.lc-has-new-messages{animation:lc-launcher-attention 1.4s ease-in-out infinite}.lc-launcher-badge{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;padding:0 5px;border-radius:999px;background:#ef4444;color:#fff;font-size:11px;font-weight:700;line-height:20px;text-align:center;border:2px solid #fff;box-shadow:0 2px 8px #ef444473;animation:lc-badge-bounce 1.2s ease-in-out infinite;pointer-events:none;z-index:2}@keyframes lc-pulse{0%{transform:scale(1);opacity:1}50%{transform:scale(1.2);opacity:.8}to{transform:scale(1);opacity:1}}@keyframes lc-launcher-attention{0%,to{transform:translateY(0) scale(1)}40%{transform:translateY(-4px) scale(1.05)}60%{transform:translateY(0) scale(1)}}@keyframes lc-badge-bounce{0%,to{transform:scale(1)}50%{transform:scale(1.18)}}.lc-chat-icon{width:28px;height:28px;fill:#fff}#lc-chat-window{position:fixed;bottom:var(--lc-window-bottom, 100px);right:var(--lc-offset-x, 24px);width:var(--lc-window-width, 400px);height:var(--lc-window-height, 600px);max-height:calc(100vh - 120px);background:var(--lc-shell-bg, #F5F5F5);border-radius:24px;box-shadow:var(--lc-shadow-lg);display:none;z-index:999998;flex-direction:column;overflow:hidden;font-family:var(--lc-font-family);font-size:var(--lc-font-size, 14px);border:none;contain:layout style}#lc-chat-window.lc-visible{display:flex;animation:lc-slideUp .3s ease}@keyframes lc-slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.lc-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.lc-window-header{background:transparent;color:var(--lc-text-dark);padding:12px 14px 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.2s;margin-left:auto}.lc-sound-toggle.lc-on{background:#22c55e}.lc-sound-knob{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #0003;transition:transform .2s}.lc-sound-toggle.lc-on .lc-sound-knob{transform:translate(16px)}.lc-more-danger{color:#dc2626}.lc-more-danger svg{color:#dc2626}.lc-more-item[data-action=end]{color:#dc2626}#lc-chat-window.lc-view-welcome .lc-header-back{visibility:hidden;pointer-events:none}.lc-window-control{width:34px;height:34px;border:1px solid rgba(0,0,0,.08);background:#ffffffb8;cursor:pointer;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:background .2s,box-shadow .2s;color:#4b5563;padding:0}.lc-window-control:hover{background:#fff;box-shadow:0 2px 8px #00000014}.lc-window-control svg{width:18px;height:18px;fill:currentColor;stroke:currentColor}.lc-agent-card{position:absolute;top:56px;left:16px;right:16px;background:#fff;border-radius:16px;padding:14px 16px;box-shadow:0 4px 18px #00000014;z-index:100;display:block;animation:lc-fadeIn .35s ease}.lc-agent-card.lc-hidden{display:none}.lc-agent-card-main{display:flex;align-items:flex-start;gap:12px}@keyframes lc-fadeIn{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.lc-agent-card-avatar-wrap{position:relative;width:48px;height:48px;flex-shrink:0}.lc-agent-card-avatar,.lc-agent-card-avatar-default{width:48px;height:48px;border-radius:50%;object-fit:cover;display:flex;align-items:center;justify-content:center}.lc-agent-card-avatar-default{background:var(--lc-agent-pink, #D966B5);color:#fff;font-weight:600;font-size:18px}.lc-agent-online-dot{position:absolute;top:-1px;right:-1px;width:12px;height:12px;border-radius:50%;background:#22c55e;border:2px solid #fff;z-index:3}.lc-agent-online-dot.lc-offline{background:#9ca3af}.lc-agent-card-info{flex:1;min-width:0}.lc-agent-card-name{font-weight:700;font-size:15px;color:#111827;margin:0 0 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#F5F5F5);text-align:center}#lc-welcome-screen.lc-hidden{display:none}.lc-welcome-avatar{width:88px;height:88px;border-radius:50%;overflow:hidden;margin:0 auto 18px;background:#fff;box-shadow:0 4px 16px #00000014;flex-shrink:0}.lc-welcome-avatar img{width:100%;height:100%;object-fit:cover;display:block}.lc-welcome-title{font-size:20px;font-weight:700;color:#1f2937;margin:0 0 8px}.lc-welcome-subtitle{font-size:14px;color:#6b7280;margin:0 0 32px;line-height:1.5}.lc-welcome-buttons{display:flex;flex-direction:column;gap:12px;width:100%;max-width:280px}.lc-welcome-btn{padding:14px 24px;border:none;border-radius:12px;font-size:15px;font-weight:600;cursor:pointer;transition:all .2s;display:flex;align-items:center;justify-content:center;gap:8px}.lc-welcome-btn-primary{background:linear-gradient(135deg,#fe5000,#ff6b35);color:#fff;box-shadow:0 4px 12px #fe50004d}.lc-welcome-btn-primary:hover{transform:translateY(-2px);box-shadow:0 6px 16px 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